- 0408 294 088
- renee@postschoolpathways.com.au
- Hills District, NSW
This Privacy Policy explains how Post School Pathways (ABN 44 701 165 933) (“we”, “us” or “our”) collects, holds, uses, discloses and protects personal information.
This Privacy Policy applies to personal information collected through our website and through our interactions with you, including by telephone, email, online forms, appointments, enquiries, transactions and the provision of our products or services.
Our privacy obligations
We manage personal information in accordance with applicable Australian privacy laws and other legal requirements.
Where the Privacy Act 1988 (Cth) and Australian Privacy Principles apply to us, we handle personal information in accordance with those requirements.
What is personal information?
Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable.
Depending on the circumstances, some information may also be considered sensitive information and subject to additional legal protections.
What information may we collect?
The information we collect depends on how you interact with us and the products or services you request.
We may collect:
Depending on the nature of our business and services, we may also collect information relating to:
When you use our website, we may also collect technical information such as your IP address, browser type, device information, website activity and information collected through cookies or similar technologies.
How we collect personal information
Where reasonable and practicable, we collect personal information directly from you.
We may collect information when you:
We may also receive information from third parties where appropriate, including:
Why we collect and use personal information
We may collect, hold, use and disclose personal information to:
We will not use personal information for an unrelated purpose unless you have consented or the use is otherwise permitted or required by law.
Sensitive information
Where we collect sensitive information, we will only do so where reasonably necessary for our functions or activities and with consent where required, unless collection without consent is otherwise permitted or required by law.
We aim to collect only the information reasonably necessary for the relevant purpose.
Artificial intelligence and automated tools
We may use artificial intelligence, automation, transcription or similar digital tools to assist with administrative, communication, documentation, analysis, customer service, marketing or other business-related tasks.
Where personal information is processed using these tools, we take reasonable steps to ensure the technology is appropriate for its intended purpose and that information is handled in accordance with applicable privacy obligations.
This may include considering how information is collected, processed, stored and accessed, the privacy and security practices of technology providers and whether human oversight is appropriate.
Where consent is required for a particular use of personal or sensitive information, we will seek appropriate consent.
Where automated tools are used to assist with decisions that may significantly affect an individual, we will comply with any applicable transparency and privacy requirements.
Disclosure of personal information
We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy.
Depending on the circumstances, this may include disclosure to:
We take reasonable steps to limit disclosures to information necessary for the relevant purpose.
We may also disclose personal information with your consent.
Technology and overseas storage
We may use third-party technology, communications, cloud-storage, artificial intelligence, automation, software and other service providers in operating our business.
Some providers may store or process information using infrastructure located outside Australia.
Where Australian privacy law applies to an overseas disclosure of personal information, we will take reasonable steps required by law in relation to that disclosure.
Technology providers may change the location of their infrastructure from time to time.
Website, cookies and analytics
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage, improve functionality and monitor performance.
Information collected through these technologies may include:
Our website may use third-party services such as analytics, maps, embedded content, forms, chat tools, advertising technology and other digital services.
You can usually manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Direct marketing
We may send information about our products or services where permitted by law.
Where consent is required, we will seek appropriate consent before sending marketing communications.
Commercial electronic messages will include an appropriate method for unsubscribing where required.
You can ask us to stop sending marketing communications at any time by using the unsubscribe facility provided or contacting us.
Security of personal information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Depending on the circumstances, these measures may include:
No method of electronic transmission or storage can be guaranteed to be completely secure.
Retention and disposal
We retain personal information for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable legal, regulatory, professional, insurance, taxation and record-keeping obligations.
Retention periods may differ depending on the type of information involved.
When personal information is no longer required to be retained, we take reasonable steps to securely destroy or de-identify it where required by law.
Data breaches
We maintain processes for responding to actual or suspected data breaches.
Where the Notifiable Data Breaches scheme or another notification requirement applies, we will assess the incident and notify affected individuals and the relevant regulator where required by law.
Accessing your information
You may request access to personal information we hold about you.
We will respond to access requests in accordance with applicable law.
In some circumstances, access may be limited or refused where permitted by law. We may also need to verify your identity before providing access.
Correcting your information
We take reasonable steps to ensure personal information we hold is accurate, current, complete and relevant.
You can contact us if you believe information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading.
Where required, we will take reasonable steps to correct the information.
Privacy complaints
If you have concerns about how we have handled your personal information, please contact us using the contact details published on our website.
We will take reasonable steps to understand and investigate the matter and respond appropriately.
Where the Privacy Act applies, you may also be entitled to make a complaint to the Office of the Australian Information Commissioner if your complaint is not resolved to your satisfaction.
Third-party websites
Our website may contain links to websites operated by other organisations.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology or legal obligations.
The current version will be published on our website.
Contacting us
If you have questions about this Privacy Policy, wish to request access to or correction of your information, or wish to make a privacy complaint, please contact us using the contact details published on our website.
